FAQ’s
1. What products do you sell?
We offer a range of streetwear clothing, including T-Shirts, Hoodies, Sweatshirts, Sweatpants, Shorts, and Jackets.
2. Do you offer worldwide shipping?
Yes. UK Trapstar London offers worldwide shipping, including delivery across the United Kingdom and international destinations.
3. How long does shipping take?
We offer two shipping options:
- Standard Shipping: Within (14-18) business days — $19
Delivery times are estimates and may vary due to customs, courier delays, public holidays, or other circumstances.
4. What currency are your prices displayed in?
Our product prices are displayed in British Pounds (GBP/£) unless otherwise stated.
5. How can I track my order?
If tracking is available for your shipment, tracking information will be provided after your order has been dispatched.
6. Can I exchange an item?
Yes. Eligible items can be requested for exchange within 14 days of receiving your order. Items must be unused, unworn, unwashed, and in their original condition with applicable tags attached.
Please see our Exchange Policy for complete details.
7. Can I return my order for a refund?
Yes, eligible orders may be returned within 14 days of delivery. Returned items must meet our return requirements.
Please review our Refund & Return Policy before sending an item back.
8. What if I receive a damaged or incorrect item?
If you receive a damaged, defective, or incorrect item, please contact us as soon as possible at [email protected] with your order details and photographs of the item.
Our team will review the issue and provide an appropriate solution.
9. Can I change or cancel my order?
If you need to change or cancel an order, contact our support team as soon as possible. We will try to assist you before the order is processed or dispatched.
Once an order has been dispatched, changes or cancellations may no longer be possible.
10. Are customs or import charges included?
For international orders, customs duties, import taxes, or other charges may apply depending on the destination country. These charges, where applicable, are the customer’s responsibility.
11. How can I contact UK Trapstar London?
For questions about orders, products, shipping, returns, or exchanges, contact us at:
Email: [email protected]
Our team will be happy to assist you.
