PRIVACY POLICY

At UK Trapstar London, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or place an order with us.

1. Information We Collect

When you visit our website, create an account, place an order, or contact us, we may collect information such as:

  • Your name
  • Email address
  • Billing and shipping address
  • Phone number
  • Order and transaction details
  • Information you provide when contacting our support team
  • Website usage and device information, such as IP address and browser type

We only collect information that is reasonably necessary to provide our services and process your orders.

2. How We Use Your Information

We may use your information to:

  • Process and deliver your orders
  • Confirm and provide updates about your orders
  • Provide customer support
  • Process payments securely
  • Improve our website, products, and services
  • Prevent fraud and protect our website
  • Send promotional communications when you have chosen to receive them
  • Comply with applicable legal requirements

3. Payment Information

Payments are processed through secure third-party payment providers. We do not normally store your complete payment card details on our website.

Your payment information is handled according to the privacy and security practices of the relevant payment provider.

4. Cookies

Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, understand website traffic, and provide relevant functionality.

You can control or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

5. Sharing Your Information

We do not sell or rent your personal information.

We may share necessary information with trusted service providers, such as payment processors, shipping companies, website hosting providers, analytics services, and other providers that help us operate our business.

We may also disclose information when required by law or when necessary to protect our legal rights and the security of our customers or website.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, complete transactions, maintain business records, resolve disputes, prevent fraud, and comply with applicable legal obligations.

8. Your Privacy Rights

Depending on applicable UK data protection laws, you may have rights regarding your personal information, including the right to:

  • Request access to your personal information
  • Ask us to correct inaccurate information
  • Request deletion of certain information
  • Object to or restrict certain processing
  • Request a copy of certain information
  • Withdraw consent where processing is based on consent

To exercise your privacy rights, please contact us using the details below.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.

We recommend reviewing the privacy policies of any external websites you visit.

10. Children’s Privacy

Our website is not intended for children to knowingly provide personal information. We do not intentionally collect personal information from children without appropriate consent where required by law.

11. International Orders

Although our primary target market is the United Kingdom, we may accept orders from customers worldwide. When you place an international order, your information may need to be shared with payment, shipping, customs, or other service providers necessary to complete your order.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or privacy practices.

Any updates will be posted on this page with a revised “Last Updated” date.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

UK Trapstar London
Email: [email protected]