SHIPPING POLICY
At UK Trapstar London, we aim to make your shopping experience simple and reliable. We offer worldwide shipping on all eligible orders.
1. Shipping Destinations
We currently offer worldwide shipping, including the United Kingdom and international destinations.
Please make sure your shipping address is complete and accurate when placing your order.
2. Shipping Options & Charges
We offer the following shipping options:
- Standard Shipping: Within (12-18) business days — $19
Shipping times are estimates and may vary depending on the destination, customs processing, courier delays, weather, or other circumstances outside our control.
3. Order Processing
Orders are normally processed after payment has been successfully confirmed.
Once your order has been dispatched, you may receive shipping or tracking information where available.
Please note that weekends and public holidays may affect processing and delivery times.
4. Tracking Your Order
If tracking information is available for your order, it will be provided after your package has been dispatched.
You can use the tracking information to monitor the progress of your shipment.
5. Customs & Import Duties
International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.
Any customs duties, taxes, or additional charges are the responsibility of the customer unless otherwise stated.
Customs processing may also cause delays beyond the estimated delivery timeframe.
6. Incorrect or Incomplete Address
Customers are responsible for providing a correct and complete delivery address.
If an order is returned to us because of an incorrect, incomplete, or undeliverable address, additional shipping costs may apply for reshipment.
7. Delayed or Lost Packages
While we work with reliable shipping providers, delivery delays can sometimes occur due to circumstances beyond our control.
If your order has not arrived within the expected delivery timeframe, please contact our support team so we can assist you.
8. Damaged Packages
If your package arrives damaged, please contact us as soon as possible and provide your order details along with photographs of the damaged packaging and items.
We will review the situation and assist you according to our applicable policies.
9. Contact Us
If you have any questions about shipping or your order, please contact us throught our Contact Us Page.